The hotel has comfy and neat rooms with double bed and the air cond, as example. The location is marvellous, 4 miles from Eldorado Waterpark Legenda Wisata. You could walk to a market and stores.

Good beds, a flat-screen TV with cable channels, climate control, and an individual safe in the room. Location really close to a decent mall and shopping complex and a shopping mall and a grocery store and the shopping centre.

Overall, we had a good dining experience here. the bathroom was kept quite clean, and the bed provided a comfortable night's sleep. Plus, the location was super convenient – we could easily walk to all the places we wanted to visit! 🚶‍♂️

The location was very convenient, with a shopping mall right below for all our needs. The room service was prompt and efficient, ensuring that our room was always clean and tidy. The hotel also offered a range of services such as car hire and dry cleaning, making our stay even more comfortable. The staff were extremely friendly and professional, providing excellent service throughout our stay. The amenities in the room were top-notch, with air conditioning, tea and coffee facilities, and a mini-bar. We also enjoyed the lovely sitting area and in-room safe. The hotel even had a beautiful garden with comfortable garden furniture where we could relax and unwind. this place was a great choice for a luxurious and comfortable stay.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We liked that the rooms were set at a comfortable temperature and that the service was good, plus the location was convenient with Plaza nearby within a 10-minute drive.

We had a great stay at this hotel! Best aspects were the friendly staff, clean rooms with nice bathrooms, and convenient location attached to a shopping mall with plenty of small shops around. Additionally, the breakfast had a good variety of food and the pool/spa were a nice touch.

The hotel's location is great as it has direct access to a shopping mall. the staff are courteous and responsive, with professional service. the rooms are clean and comfortable, with a comfortable bed and sufficient amenities in the bathroom. Breakfast has a good spread with a delicious Indonesian tempeh. the infinity pool on the roof offers a lovely view.

Some staff need proper training, especially in reception and restaurant management.

Friendly Staff

During my stay at Hotel Ciputra, I experienced such friendly and welcoming staff. They always greeted me with a warm smile and made me feel right at home. The service provided by the staff was exceptional and they went above and beyond to ensure my comfort.

The hotel had a great location, right next to a shopping mall with plenty of restaurants and shops. The room was comfortable with a decent bed and a clean bathroom. The staff were friendly and helpful, and always had a smile on their faces.

The hotel’s Christmas experience left a lot to be desired. The decorations were outdated and shabby, and didn’t really create a festive atmosphere.

During my recent Thanksgiving stay, I experienced great food and beverage options. the BBQ buffet offered fresh juices and a wide variety of breakfast options including traditional Indonesian dishes. the hotel's convenient location next to a decent-sized mall made it easy to do some quick shopping. the icing on the cake was the cozy and clean room.

The service standards were a little disappointing. the check-in process was chaotic and the staff seemed disorganized.